Benefits to the Client of using Done & Dusted Domestic Agency cleaners
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Advertising & Vetting of cleaners by the Agency
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The same cleaner each week
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Clients interview their cleaner ensuring client/cleaner suitability
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Cleaning Days and Hours to suit you
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Cleaners work to cleaning routines determined and agreed by you
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Value for money service
Cleaning services include
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Vacuuming
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Wiping surfaces
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Polishing
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Ironing
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Cleaning Kitchens, Bathrooms, Bedrooms, Sitting Rooms, Reception Rooms & Conservatories
Frequently Asked Questions
1. What areas do you cover?
2. How do you vet your cleaners?
3. Does the same cleaner visit each week?
4. How is the cleaner paid?
5. Who specifies the day the cleaner visits?
6. When the cleaner visits, do I need to be in?
7. What is the minimum number of hours per cleaning visit?
8. Do you provide transport for the cleaner?
9. Who provides the cleaning products and equipment?
10. Can I pay your agency fee by cheque rather than standing order?
1. What areas do you cover?
We provide cleaners throughout Falkirk.
2. How do you vet your cleaners?
All cleaners are interviewed by the agency manager to ensure the suitability of the applicant.
Cleaners are required to provide:
Cleaners are vetted thoroughly before Done & Dusted Domestic Agency
introduce the cleaner to you.
3. Does the same cleaner visit each week?
Yes, the same cleaner visits you each week for as long as you are happy with your cleaner
and your cleaner is happy to clean for you. A replacement cleaner is only used if your
regular cleaner requests to leave your work, leaves the agency, or you become dissatisfied
with them.
4. How is the cleaner paid?
You pay the agency fee by Standing Order and your cleaner is paid in cash on the day
they clean for you.
5. Who specifies the day the cleaner visits?
You do. The agency makes every effort to meet the requirements of our clients.
Most clients specify the day of the clean. If your request cannot be met you will be
told about the nearest alternative option.
6. When the cleaner visits do I need to be in?
No, your cleaner can hold a key. Alternatively, you could arrange access for your cleaner.
7. What is the minimum number of hours per cleaning visit?
You need to book at least 3 hours per week. Due to the demand for our regular
weekly cleaning service we do not cater for one-off cleaning work.
8. Do you provide transport for the cleaner?
No. Cleaners use public transport or their own means of transport.
9. Who provides the cleaning products and equipment?
You provide the cleaning products and equipment. You instruct your cleaner and determine
the cleaning routines each week using a checklist.
10.Can I pay your agency by cheque each month rather than standing order?
Standing Order Mandate is the only method of payment the agency accept, to make
exceptions will create administration problems.
Our client team would be happy to call you back to assist you with your enquiry.
This service is available from 9:00 - 17:00, Monday - Friday and is currently only
available to callers within the UK and Ireland.
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© 2010 Done & Dusted Falkirk |
Happy To Clean Falkirk |
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